Terms & Conditions

The webshop is operated by Puissance.com BV (private limited company (BV)), Groenhof(c) 42, 2920 Kalmthout, Belgium. Company and VAT number BE 0663.794.853. Email: luc@puissance.com.

All prices are in euros and include VAT. Any shipping costs are shown separately before you pay.

We do our best to show products and photos accurately. Obvious mistakes or typos are not binding.

The sales contract is formed once your payment has been received. You receive a confirmation by email straight away.

Payment is handled securely by Mollie (including Bancontact, iDEAL and card). We never see or store your card details.

Delivery terms are on the Shipping & delivery page. You have a 14-day cooling-off period; see Returns & right of withdrawal.

All products carry the two-year legal guarantee against defects present at delivery. Please report a defect as soon as possible.

Questions or complaints? Email us at luc@puissance.com; we reply as soon as we can.

These terms are governed by Belgian law. Mandatory consumer protection in your country of residence always continues to apply.